Sales Policy
Effective Date: January 2, 2025
At CutieCarenie, we strive to offer a seamless and satisfying shopping experience for all our customers. This Sales Policy outlines the terms and conditions that govern your purchase of products from our website. Please read this policy carefully before making a purchase.
1. Pricing and Promotions
1.1. Product Pricing:
All product prices are listed in USD and are subject to change without prior notice. Prices at the time of purchase will apply.
1.2. Taxes:
Prices do not include applicable taxes. Any sales tax required by your local jurisdiction will be calculated and displayed at checkout.
1.3. Promotions and Discounts:
Promotional offers and discounts are subject to specific terms and conditions. Coupons and discounts cannot be combined unless explicitly stated.
2. Order Placement
2.1. Placing an Order:
To place an order, simply add items to your cart and proceed to checkout. Ensure all information provided is accurate to avoid delays.
2.2. Order Confirmation:
After placing an order, you will receive a confirmation email. This email serves as an acknowledgment of your order and does not guarantee acceptance.
2.3. Order Acceptance:
CutieCarenie reserves the right to accept, reject, or cancel orders for any reason, including but not limited to:
- Product unavailability
- Incomplete or inaccurate information
- Suspected fraudulent activity
3. Payment Terms
3.1. Payment Methods:
We accept major credit cards, PayPal, and other payment options listed at checkout.
3.2. Payment Security:
All transactions are processed using secure encryption technologies to protect your payment information.
3.3. Payment Errors:
If a payment error occurs, contact our support team immediately at info@cutiecarenie.com or (712) 784-3563 for assistance.
4. Product Availability
4.1. Stock Levels:
Products are subject to availability. In the event of a stock shortage, we will notify you promptly and provide alternative options or a full refund.
4.2. Product Descriptions:
We strive to provide accurate descriptions and images for all products. However, minor variations in color or design may occur due to screen settings or other factors.
5. Shipping and Delivery
5.1. Shipping Terms:
Refer to our Shipping Policy for detailed information about shipping methods, costs, and delivery timelines.
5.2. Delivery Issues:
CutieCarenie is not responsible for delays or issues caused by shipping carriers or external factors beyond our control.
6. Returns and Refunds
6.1. Return Eligibility:
Returns are governed by our Refund and Returns Policy. Only eligible items in their original condition may be returned within 30 days of delivery.
6.2. Refund Process:
Refunds are processed within 7-10 business days upon receiving the returned item. Original shipping costs are non-refundable.
7. Cancellations and Modifications
7.1. Order Cancellations:
Orders may be canceled before shipment by contacting our support team. Once shipped, cancellations are not possible.
7.2. Order Modifications:
Changes to orders can only be made before they are processed. Contact us promptly for assistance.
8. Limitation of Liability
8.1. No Warranty:
Products are sold “as is” without any warranties unless explicitly stated.
8.2. Liability Limit:
CutieCarenie is not liable for indirect or consequential damages resulting from product use or order processing.
9. Governing Law
This Sales Policy is governed by the laws of the State of Iowa, United States, without regard to its conflict of law principles.
10. Contact Information
If you have any questions about this Sales Policy, please contact us at:
- Email: info@cutiecarenie.com
- Phone: (712) 784-3563
- Address: 805 Pearl St Walnut, Iowa (IA), United States